Warden Wire: DNR Call Center ready to help hunters from camp to treestand
By: Bureau of Law Enforcement
Attention Deer Hunters: DNR Customer Service is there for you!
Last-minute questions from hunters at deer camp and from deer stands day or night is routine. It’s all in a day’s work for the Department of Natural Resources Call Center. The expanded hours Call Center – unique among state natural resources agencies – has handled more than 370,000 customer contacts in the last year. And, one-quarter of those calls came at night and on weekends. More than 21,000 customers also have taken advantage of their on-line chat feature so far this year.
The highly trained representatives respond to a wide variety of DNR issues -- from clarifying regulations on hunting and fishing to restrictions on firewood transportation. The call center is on pace to receive more than 370,000 calls this year, with more than 20% of these coming during nights and weekends. The Call Center’s motto is: “We’re here for you!” Give them a call.
Call Toll-Free 1-888-WDNR INFo (1-888-936-7463)
E-mail csweb@wisconsin.gov
Chat available http://dnr.wi.gov/contact
The Call Center is staffed seven days a week from 7 a.m. – 10 p.m.